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Customer reviews of Wirral Cars

At Wirral Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Wirral Cars

Wirral Cars

Based on 679 customer reviews

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  • 5

    Vw Transporter

    By HAMISH M on 19 February 2021 | Verified purchase

    I bought a VW Transporter from Wirral Cars. When I went to view the vehicle it had accidentally ran out of fuel as they were deep cleaning the vehicles between each viewing due to COVID, it had been left running to dry out. The vehicle was refilled and shortly cut out again which indicated there was another issue. The guys were extremely apologetic and said they would contact me once the vehicle was inspected by the mechanics, which they did. It turned out that the fuel pump had developed an issue. They replaced both fuel pumps and bought the van halfway to my location which was an hours drive to double check the issue was sorted and to save me inconvenience. What I really rated Wirral Cars for was the honesty and transparency throughout the sale they were very open with the facts and to rectify the issue as soon as possible. It’s now a week on and the van is running like dream. I have since received a call from The salesman to check everything is okay. I highly rate Wirral.

  • 5

    Very good service.

    By GRANT H on 19 February 2021 | Verified purchase

    Easy, straightforward and helpful. My salesperson got back to me quickly and got everything sorted as soon as possible.

  • 5

    Going the extra mile

    By JANNET C on 19 February 2021 | Verified purchase

    Very competent and courteous service with a willingness to help without being pushy. Nothing too much trouble. Would highly recommend for honest dealing.

  • 5

    I was really happy with the overall experience

    By REBECCA C on 19 February 2021 | Verified purchase

    Everyone was really friendly, I got a good deal with my old car when I traded it in and the car that I got is perfect for me. When I need a nee car I will probably go back there.

  • 5

    Fabulous purchase

    By LEITA M on 18 February 2021 | Verified purchase

    Wirral cars made the purchase of my new car extremely easy. And the car is exactly what was advertised and even better than what I expected.

    Reply from Wirral Cars on 20/02/21

    Thank you so much for the great feedback its so important to us to hear what our Customers have to say. I'm so pleased that your happy with your new car. stay safe!!

  • 5

    Excellent Customer Service

    By CLARE W on 18 February 2021 | Verified purchase

    Following my car’s breakdown I went to Wirral cars, great personal service, there was no pressure, we were given time to look around, discuss options, we got a great deal at an affordable price and I am super happy with my new car.

    Reply from Wirral Cars on 20/02/21

    Clare I'm so so glad that you are happy with your new car, thank you for taking the time to leave us some great feedback. Lets just hope you have more luck with your new car! Stay safe Clare and keep in touch, thanks again Callum.

  • 5

    Smooth experience

    By Martin B on 04 February 2021 | Verified purchase

    Went to have a look at a car on Sunday as no pictures were on auto trader or there website, got met at the gate by Kevin, top bloke, explained how it was usually appointment only due to covid but as it was pretty quiet let us view the car and even take it for a test drive, very pleased with the car, put a deposit down and was told would be ready Thursday which indeed it was, freshly cleaned, sorted a few problems out I had noticed on the test drive , fresh mot, Kevin sorted the tax so I didn't have to sit in the car sorting it mtself which is a bonus, couldn't fault the service and very happy with the car.

  • 5

    Made my Daughters 1st car experience a pleasure

    By dave M on 03 October 2020 | Verified purchase

    After searching months for a certain car in a certain colour (Daughters 1st car) the guys at Wirral cars came up with the goods, her perfect car.... special thanks to all the team, nothing was to much trouble, from our 1st meeting to the excellent communications leading up to us collecting the car...Special thanks to team members who dealt with the handover....the car was pristine, really can’t thank and recommend these guys enough.....

    Reply from Wirral Cars on 19/11/20

    Dave, thank you for taking the time to leave great feedback. We are pleased that you and your daughter are happy and that she finally found her dream car. Stay safe and remember pop past for a cuppa anytime. Cheers, Callum

  • 5

    Well recommended. They truly went above and beyond

    By JOHN C on 03 October 2020 | Verified purchase

    I can honestly say this was the best car purchase I’ve ever had the pleasure to experience. From my initial telephone enquiry all the way to the delivery of my vehicle, I received a very courteous, professional, quick, easy and efficient high level of service. I absolutely couldn’t have asked for anything more. As this was my first long distance car purchase and being unable to view the car personally myself, they quickly provided me with a short video of the vehicle clearly identifying the areas that needed a little work. After making my offer we negotiated without any pressure whatsoever and soon agreed on a very fair and competitive deal which included some paint work, an MOT, a service, full valet, 6 months warranty and all delivered to my door some 150miles South – all within a week!! Upon delivery the very friendly driver explained everything to me & I couldn’t fault the vehicle, just as described. The paint work was exceptional. I am one very satisfied and very happy customer.

    Reply from Wirral Cars on 19/11/20

    WOW WOW WOW!!! Just would like to say a massive thank you for taking the time to write this review as feedback is so important to us. This just makes our job that extra bit special, I'm so glad that you are happy with your new car, I would say pop past for a cuppa but I don't think you will be travelling 150 miles for a cuppa. We look forward to dealing with you in the future as it was a pleasure to deal with you. Stay safe, Callum.

  • 5

    Great buying experience

    By KIM R on 03 October 2020 | Verified purchase

    Great buying experience excellent customer service and helpful and knowledgeable

    Reply from Wirral Cars on 20/11/20

    Kim, thanks for the great feedback and I'm really pleased that you was impressed with our customer service as that's something that we pride ourselves on. pop past for a cuppa when your passing. look forward to seeing you in the future when your getting your next car. ¿