Wirral Cars
Customer reviews of Wirral Cars
At Wirral Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Best customer service in any industry
By Garry B on 20 March 2018 | Verified purchase
I was originally at another car sales establishment looking at a 2013 plate Vauxhall’s Astra 1.4 litre car but wanted to see if there were other cars around the same year that may be cheaper. So I decided to look at Wirral car sales, which was just further up the road. When I arrived, a lady said she could get someone to help me. I was introduced to a lovely girl from Scotland , who proceeded to show me a Vauxhall Astra 1.6 litre car that she had in the yard. From the moment she introduced herself, I knew I was in good, capable hands. She answered every question I had to ask about the car, in the most courteous and professional manner, that exceeded customer service that we would normally get. I was so comfortable with how she conducted herself that I knew this was the car for me. I bought the car in a matter of minutes of meeting her, due to her knowledge and assurances of what she could offer me regarding the car. She is the pinnacle of platinum customer service.
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5
Felt like family
By Donna L on 20 March 2018 | Verified purchase
Wirral cars is a lovely company and the people who work there are lovely to i got my self a lovely car from them it was like new and they are very helpful to thank you Wirral cars I love my car xxx
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5
Happy despite the weather
By Margaret W on 20 March 2018 | Verified purchase
Very informative and helpful. very pleasant to deal with not pushy. That sort of thing puts me off
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5
I enjoyed this so much
By Jack D on 20 March 2018 | Verified purchase
Great service, the staff was very accommodating, enjoyed every second of the experience. Would recommend to anyone who was looking to buy a first car like me
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5
Excellent Sales Service
By Catherine W on 19 March 2018 | Verified purchase
Excellent service when purchasing my new vehicle, full MOT and 3 month guarantee and friendly staff, would highly recommend
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5
Excellent service from open honest, friendly staff
By Paul C on 18 March 2018 | Verified purchase
Open, honest and fair. Overall im made up with them. They offered a fair trade in value for my car unlike some of the joke prices other garages have given me. There was a fair movement for both parties on their car. Normally I would try to haggle for more but didnt feel the need to. Excellent sales approach they dont try to hard to sell the car to you they let the car sell itself. Answered all the questions I had with honest answers. Very happy with the valet inside and out. All in all a very good service by all the staff there. Thank you
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5
Highly recommnded
By Brian S on 16 March 2018 | Verified purchase
Absolute 5 star from start to finish. Highly professional service.
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5
Excellent service and helpful friendly staff!!
By Lee P on 15 March 2018 | Verified purchase
I arrived 5mins before closing on Sunday due to issues with my own car on route but this wasn’t a problem and I picked up my Audi A6 on Tuesday MOT’d with no advisories as promised. Brilliant friendly quick service!!
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5
Brilliant service. Thank you!
By Elle M on 11 March 2018 | Verified purchase
Arrived on a rainy cold evening, was greeted by staff and had a cup of tea in my hands in no time! The staff here are friendly, helpful and lovely. I had recently been in an accident and was very anxious about driving again, they were so understanding and empathic. They completed an MOT for me and found some things that they wanted to amend. They called me to keep me updated on progress and collection dates/times. He even offered me a lift to get there if I needed one. My new car got to me in a spotless condition with a new clutch which they replaced, a full service, new reg plates and 12 months mot (at no extra cost to me). Brilliant place, can’t reccommend enough! Thank you!
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5
Audi Q5 car
By Julie J on 08 March 2018 | Verified purchase
Very helpful and pleasant staff. Ghe lady we had was great. I love my car thank you for all your help