By David A on 08 March 2018 | Verified purchase

Our experience was good: all members of staff were helpful and open and answered any questions we had frankly and without guile. We were given every opportunity to examine the care and to test drive it and it was apparent that they put a higher priority on customer service than on the prospect of making a sale. This extended to making arrangements for the repair of our other car, even where this was not part of a part-exchange, and the whole process could not have been made easier.

Reply from Wirral Cars on 12/03/18

Hi David I had the pleasure of meeting with yourself and your wife We always say that dealing with such lovely people make our job so easy Thanks for your great review Kind Regards Keith

By Steve T on 07 March 2018 | Verified purchase

Excellent service , no hard sell , nothing too much trouble Very professional and great young lad who was very helpful !

Reply from Wirral Cars on 12/03/18

Great to see another lovely review for our newest member of our team Callum It really helps us as a garage to receive positive feedback and also helps Callum grow in his new role Thanks again Keith

By Steve A on 07 March 2018 | Verified purchase

Excellent choice of cars, no pressure selling, helpful, friendly staff.

Reply from Wirral Cars on 12/03/18

Thanks for your review Steve

By Hollie W on 07 March 2018 | Verified purchase

Very good and very helpful from all staff Also very advising for the future

Reply from Wirral Cars on 12/03/18

Hi Hollie Thanks for your review Take care with your new car Keith

By Richard F on 07 March 2018 | Verified purchase

I didn’t realise garages / sellers like this existed, they have a philosophy of customer service over squeezing any extra profit and you can really see it. From start to finish everyone was unreasonably accommodating. I called Wirral cars at 1pm and had a car by 4pm. I told them I would only bother coming down if I could drive one away so they immediately did a new MOT on both cars I was interested in. When they realised there was some work to do (free of charge) they gave me a free courtesy car until my car was ready. All of that and I was only buying an old £800 car. These guys are the real deal.

Reply from Wirral Cars on 12/03/18

Hi Richard Many thanks for your lovely review It does not matter the price of the car as we treat all customers the same Really pleased you had a lovely buying experience All we ask if for a lovely review and please spread the word Regards Keith

By Andrew M on 06 March 2018 | Verified purchase

Absolutely brilliant !! Really nice people. Nothing was too much trouble. Shown the car, no "hovering over". Had test drive on my own. Car serviced MOT'd and valeted before picking up. Specs and details exactly as advertised. Delighted with car. Took trouble to explain all warranty details in full. Even more impressed that because of personal difficulties with transport getting there to collect car, they picked me up at the mainline station in Chester. Now that is first class service, and perhaps most important of all, they make an excellent cup of tea.

Reply from Wirral Cars on 07/03/18

Hi Andrew Really appreciate you taking the time to leave such a lovely review Reviews are so important to our business It makes me proud as the co-director to hear that you received great service and are happy with your all -round buying experience Happy motoring and pop in for excellent cup of tea anytime Thanks Keith Ford

By Lee B on 05 March 2018 | Verified purchase

Friendly staff, extremely helpful, make the whole experience easy.

Reply from Wirral Cars on 07/03/18

Thanks Lee for a positive review Glad to hear you were happy with your new car and your buying experience Regards Keith

By Gavin W on 03 March 2018 | Verified purchase

I would recommend Wirral cars to anyone. Friendly service, easy to talk to and have a family feel about the company.

Reply from Wirral Cars on 07/03/18

Hi Gavin Thanks for your kind review Lovely to hear that experienced a family feel about our company as that is what we want to hear Regards Keith

By Jennifer M on 02 March 2018 | Verified purchase

Staff were really helpful from the moment i set foot on sight. They went out of their way to help me view and test drive the car on the same day. They had everything ready for me as I wanted it on the day of collection and service was just perfect. It was the first time I've bought my own car and it was a really great experience and I love my new car!

Reply from Wirral Cars on 07/03/18

Fantastic news Jennifer Lovely review and lovely to hear that your experience was pleasurable especially as it is the first car you have purchased on your own Thanks and keep in touch and spread the news Regards Keith

By Andy S on 02 March 2018 | Verified purchase

Excellent approach and service kept up to date throughout by Callum sales person

Reply from Wirral Cars on 07/03/18

Hi Andy Thanks for your positive review Glad to hear that we kept you upto date throughout your purchase Please spread the word Kind Regards Keith