Customer reviews of Wirral Cars

By Robyn M on 29 January 2018 | Verified purchase

Helpful staff and lots of choices. Cars are inspected and thoroughly cleaned before collection.

Reply from Wirral Cars on 14/02/18

Thanks for your review Robyn

By Manuel Angel P on 27 January 2018 | Verified purchase

We bought a Seat Leon at Wirral Cars some days ago and the experience could not have been better. We are very satisfied with our purchase. The staff are very friendly and professional. Top service. All the process was faster than expected and we received the car in optimal condition with a 12 MOT incluided. I highly recommend Wirral Cars to anyone based in my experience.

By Claire L on 25 January 2018 | Verified purchase

Bought a car today. Amazing customer service from the lovely Louana cannot thank her enough for her assistance today. Bought my car and was driving home within the hour and the car is just perfect. Thanks guys would definitely recommend.

Reply from Wirral Cars on 31/01/18

Thanks for the lovely review Claire - was pleasure to deal with you . Pop in for a cuppa anytime.

By Mike C on 23 January 2018 | Verified purchase

I guess like most people, we don't make a habit of buying cars. I also guess that, like most people, we have pre-conceived and archetypal ideas about the integrity of car sales people. I overcame my reluctance and knocked on the door of their salubrious office accommodation. Inside I found a regular guy, about my age who was very approachable and not pushy or salesy and was happy to let me do things at my own pace. In the end, I think that helped me to make the right decision for me!

By Stephen B on 21 January 2018 | Verified purchase

Staff are great, they were busy and still managed to accommodate us throughout our time there...everything was basically done for us, transaction was so straightforward and can see how much they prep and look after the cars before the customer drives them away. Pleasure doing business, thanks Wirral Cars!!

By Neil F on 21 January 2018 | Verified purchase

I found that buying a car from Wirral Cars a very pleasant and easy experience, every member of staff was friendly & helpful without being pushy or forcing a sale, all questions where answered with knowledge & honesty which is exactly what you need when purchasing a car. I'd highly recommend Wirral Cars if you are in the market for a new motor!

By Andrew R on 18 January 2018 | Verified purchase

Excellent customer service. Sales manager even opened up on his day off (new years eve) to let me test drive

By Carol B on 18 January 2018 | Verified purchase

Friendly, thorough and met my expectations. The owner was so welcoming and the handover of the vehicle was easy and nothing too much trouble.

By Henrietta Z on 17 January 2018 | Verified purchase

Excellent service from C and K, very friendly and professional. I would recommend them to everyone. They take care of their clients (customers) and they to find a way to satisfy their needs.

By Helena J on 17 January 2018 | Verified purchase

These guys are just good honest dealers with a great variety of cars to suit all budgets. After I test drove my car, I was left alone to inspect it and to have a think. There was absolutely no high pressure but he was available to answer my many questions. Through no fault of theirs I have had a couple of problems since buying it but they have been very efficient and keen to sort it out for me. Most of their cars appear to have full service history and leave them with an MOT which is great peace of mind. Wirral cars are certainly above average car dealers I have dealt with in the past and I would highly recommend them. In fact my mum and my husband are now thinking of buying a car from them too.

Reply from Wirral Cars on 17/01/18

Hi Helena Thanks so much for your kind review I am aware you have experienced a few issues with your new car and really pleased you are happy in which the way we have responded and rectified the problems We say to all customers that cars are mechanical and no matter what checks we carry out on vehicles prior to delivery they can still go wrong but we are always here to help We always ask for honest reviews and appreciate you are sharing this on our review site. I hope you have many happy years motoring and will be more than happy to welcome your family if they decide to purchase a car from our garage Regards Keith Ford Owner Wirral Car Sales