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Customer reviews of Wirral Cars

At Wirral Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Wirral Cars

Wirral Cars

Based on 648 customer reviews

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  • 5

    Fantastic. Treated like family

    By Emma J on 11 January 2020 | Verified purchase

    The car was brought for my daughter. She was very happy with all the help Callum gave her in deciding to purchase her 1st car. And also the aftercare program to help a young teenager was fantastic. The help with tyre pressure checking oil and screen wash levels to help her understand the up keep of her car and will be great when she starts university in September to make sure the car is safe for the journey. Thank you once again. 😊

    Reply from Wirral Cars on 18/02/20

    Wow, thanks you for your great feedback I’m glad you had a great experience, hope to see you in the future. Thanks Callum

  • 5

    Cant recommend enough

    By Ashley R on 10 January 2020 | Verified purchase

    I'd been half way around the country looking for my new car, then stumbled across exactly what I was looking for 10 minutes down the road from home! Callum was brilliant! He was honest, friendly, he knew his stuff and he was really helpful without being pushy! I test drove the car later that day and decided I wanted it. It had a fresh MOT and was ready for me to collect a few days later. The best part of this company showed itself though, when, a week later, I had a problem with the exhaust. I called mid afternoon, Callum advised to bring the car straight to them, which I did. The mechanic and Callum met me at the door and within an hour the part had been ordered, delivered, fitted and I was on my way! There was absolutely no squabbles about fixing the issue, they couldn't have been nicer! Wirral cars shows there are some decent second hand car sales out there after all! I'll definitely be going there when I need my next car.

    Reply from Wirral Cars on 11/01/20

    Wow wow wow, thank you for your amazing piece of feedback. We are delighted that you have had a great experience with us as we pride ourselves in customer satisfaction. I can only apologise you have had a slight hiccup at the start but we got it sorted straight away. See you when you next need your new car ¿ Thanks Callum

  • 5

    Pleasant and friendly staff

    By marion F on 06 January 2020 | Verified purchase

    Upon first consultation , I was made welcome and felt at ease. Drinks where offered and they couldn't have been more helpful. The car I purchased was a good price. Would highly recommend

    Reply from Wirral Cars on 09/01/20

    Thanks for the kind review happy motoring in your new Mazda. Louana

  • 5

    My dream car - the KA

    By Edward K on 06 January 2020 | Verified purchase

    The staff were very helpful and friendly, reliable and there was no messing around.

    Reply from Wirral Cars on 11/01/20

    Thank you for the great review, I’m glad that you found your dream car. Thanks Callum

  • 5

    Great experience, fully recommended

    By Tim C on 24 December 2019 | Verified purchase

    Very friendly and straightforward from start to finish

    Reply from Wirral Cars on 11/01/20

    Thank you for your great feedback we really appreciate it. Thanks Callum

  • 5

    Quality and Friendly Service

    By Kadie-Lee B on 19 December 2019 | Verified purchase

    A really friendly experience purchasing my car. Recieved great customer service and help with all aspects from looking over the car and explaining some of the features that I wasn't familiar with, to chasing up and finalising details of my contract. Really relaxed and welcoming atmosphere over the phone and in person which made the whole appointment feel really at ease and that I was being looked after. Would highly recommend to others, and again, really lovely customer service

  • 5

    Amazing service

    By ALISON B on 19 December 2019 | Verified purchase

    Excellent service throughout.. Staff were amazing. And I took the car away the same day. Would 100% recommend

  • 5

    a positive experience

    By jonathan K on 18 December 2019 | Verified purchase

    I found a reasonably priced mini in stock and a very kind and efficient saleslady was prepared to bring it the 18 miles to my door and let me test drive it ,it was then thoroughtly serviced,valeted and all the legal paperwork done kindly by her(on her day off) before delivering it back for the sale to be completed.a wholly satisfied customer thank you.

    Reply from Wirral Cars on 18/12/19

    Thanks very much for the kind review Jonathan - So pleased your happy . Enjoy the new Mini, Louana

  • 5

    Volvo XC90 purchase November 2019

    By Darren T on 12 December 2019 | Verified purchase

    Great service when buying my Volvo XC90 no hassle, just genuine service from start to finish really went the extra mile to make sure the car was as perfect as it could be for me, fair price on part exchange and no pressure service.

    Reply from Wirral Cars on 17/12/19

    Thank you so much for your kind words. pop past for a cuppa anytime. Callum

  • 5

    Excellent Service

    By amy O on 11 December 2019 | Verified purchase

    From walking into the courtyard to the test drive and paperwork, Louana was so friendly and informative. She put me at ease and made the whole process stress free - Thank you

    Reply from Wirral Cars on 12/12/19

    Thanks for the great review Amy so Happy you were pleased with the service - hope your grandparents enjoy their new taxi . Louana